Hearth Support Workers, Relationship Managers & Support Staff recently came together to connect & celebrate
Hearth Support Workers, Relationship Managers & Support Staff recently came together to connect & celebrate Hearths fifth birthday at Richmond Barefoot Bowls
We were thrilled by the response to our Richmond Barefoot Bowls event attendees said that it was “great to be able to meet people face to face and to put a name to a face.” They also felt that being able to socialise and have fun with their peers whilst participating in an activity was the perfect way to spend a Friday afternoon.
From a bowling perspective, it was a very casual affair with not everybody keeping score, but support worker Adrian was a standout on the day! Well done, Adrian.
Working one on one as a disability Support Worker can at times feel isolating and challenging. Hearth “Connects” provide Support Worker peer to peer support.
Hearth Relationship Managers an essential element of the “Hearth Approach”
In part that’s why Hearth Support Services established the “Relationship Manager” role to provide Participants and Support Workers with a single point of accessible contact so they can get the support they need.
It is very reassuring for Hearth Disability Support Workers to be able to call their Hearth Relationship Manager whenever required to discuss any challenges they have.
Ramona’s experience as a Hearth Support Worker is typical i.e. “In the first couple of months I felt really challenged and experienced quite a bit of self-doubt. I was always wondering “Am I doing the best thing for them?” “Is this the way they would like me to do this?”
“I realized one of the biggest challenges for me was when the participant was non-speaking, because I would not be getting verbal feedback from them to reassure me that I was providing appropriate support.”
“Fortunately, I was able to discuss my concerns with my Relationship Manager and they would guide me through any challenges I had. I found it reassuring to be able to contact my Relationship Manager whenever I needed because I knew that they had met the participant and had a detailed understanding of their support needs.”
Hearth are Hiring Support Workers
Hearth is expanding its client base in Melbourne, Bendigo and Geelong as the holistic Hearth Approach to disability services resonates with its clients who are looking for a long-term partnership with their disability support services provider.
As a result, we are hiring Disability Support Workers if you would like to know more, please visit our careers page here.
If you would like to learn more about Hearth Support Services, please give me a call or email me my details are below.
Lisa Horkings
General Manager Hearth Client Services
Mobile: 0406 895 531
